Strategic Enrollment Management (SEM) Plan 2025–2028

A college-wide blueprint for access, success, and workforce impact.  

What is SEM

Strategic Enrollment Management (SEM) aligns college-wide efforts (from marketing and outreach to advising, retention, and completion) to help more students start, persist, and finish with outcomes that elevate our region. 

Mission-driven: We meet students where they are and prepare them for rewarding careers in a diverse, global economy.

Vision-aligned: NCC will be a primary educational partner in raising educational attainment and economic prosperity for our community.

This is a college-wide blueprint that coordinates people, processes, and data across units to improve access, onboarding, retention, and completion for every student.

 

Quick Facts
  • Timeframe: 2025–2028 SEM Plan
  • Focus Areas: Marketing/Recruitment/Outreach; Onboarding/Entry/Enrollment; Persistence/Retention; Completion/Credential Attainment/Post-Graduation Success
  • Approach: 
    • Goals – the big-picture; long-term outcomes we want to achieve 
    • Strategies – the overall plans or approaches we’ll use to achieve our goals 
    • Key Performance Indicators (KPIs) – measurables to track progress towards our goals 

Focus Areas 

Marketing, Recruitment, and Outreach 
Onboarding, Entry, and Enrollment 
Persistence and Retention 
Completion, Credentials, and Post-Graduation Success 
 

Leadership & Collaboration

The SEM Council brings together campus leaders, faculty, students, and community partners to drive implementation and continuous improvement. Representative membership spans VPs, Deans, Directors, a student trustee, and K-12 and community organizations (Boys & Girls Club, public schools, housing authority), reflecting true shared ownership.
 
*SEM members can be found in the document